MaviUnlocking operational excellence.
Bringoperationalexcellencetoregulatedsectorswithnativeintelligencesolutions,whereprecision,consistencyandcompliancearen'toptional,they'rethebaseline.
A market that sells and regulates at scale.
The full process, in one platform
Mavi drives commercial and operational excellence end to end. A platform that integrates into your company, understands your processes and acts with the right context. It is designed with three distinct modules that complement each other.
Operational Excellence
Automate your operations end-to-end and multiply your team's capacity.
The Mavi Platform
The architecture behind every module.
Mavi is an intelligence layer, not a replacement for your data. It connects to the systems already in place, keeps them as the source of truth, and adds the logic missing between them to turn scattered data into real-time decisions and actions. It ingests data from multiple source types at once: APIs, SQL databases, your Core DB, and first-party data, plus live interactions with agents and customers.
Frequently asked questions
Everything you need to know about Mavi.
Mavi is designed for energy retailers and telecom operators. Every feature is built on deep sector-specific knowledge, but our modules adapt to each client's reality and needs, turning the complexity of their processes into an advantage.
Yes. Mavi's three modules, Operational Excellence, Commercial Performance and Team Management, complement each other but can also be contracted individually, according to your business needs.
Modular activation lets you start with one process and expand from there. Timelines depend on requirements and the level of customization needed, but deployment is designed to be completed in weeks.
No. Mavi is a layer, not a replacement. It connects to your CRM, billing and ERP via API, where a system doesn't support that, it integrates through SFTP or file ingestion instead. For smaller retailers that don't yet have a full system stack in place, like a CRM or a structured sales flow, Mavi can provide those functions directly, so you can get started without relying on infrastructure you don't have. Either way, nothing you already have needs to move for Mavi to start adding value.
Your data is hosted in the EU, GDPR-aligned, with call recordings and customer data encrypted at rest and in transit. It is exportable in full at any point. Your data stays yours.
Every interaction is monitored and traceable. Recording, consent and audit trails are captured by default, ready for inspection under regulations like RD 88/2026. When a channel or agent deviates, you know the same day.