Website Terms & Conditions
Last updated: September 2026
Thank you for your interest in Mavi Digital Solutions, S.L. ("Mavi", "we" or "us") and our website usemavi.ai, together with any related sites (collectively, our "Site"). These terms and conditions, together with the Mavi Privacy Policy (collectively, these "Terms"), govern your access to and use of the Site, so please read them carefully. These Terms do not govern access to or use of Mavi's software platform or services, which are governed by the service provision contract, data processing agreement or other contractual document entered into between Mavi and the Client.
BY ACCESSING OR USING THE SITE, you agree to be bound by these Terms and by all applicable regulations, and you represent that you are responsible for compliance with the local legislation applicable to you. If you act on behalf of an entity, organization or company, you represent and warrant that you have the necessary authorization to bind that entity to these Terms. If you do not agree with any of the terms set out herein, you must refrain from accessing or using the Site.
1. License to use
Subject to your continued compliance with these Terms, Mavi grants you a non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the Site, solely through compatible browsers and for your own internal purposes. You may not allow the Site to be used by, or for the benefit of, unauthorized third parties. Nothing in these Terms shall be construed as a grant of rights to transfer or assign access to or use of the Site. All rights not expressly granted are reserved by Mavi and its licensors.
You may not: (a) modify the Site or create derivative works based on it; (b) reverse engineer the Site for the purpose of (i) developing a competing product or service, or (ii) developing a product that reproduces functions, features or graphic elements substantially similar to those of the Site; or (c) copy any functions, features or graphic elements of the Site.
It is hereby acknowledged that, as between the parties, Mavi owns all rights, title and interest in the Site, including its visual interfaces, graphic elements, design, structure, information, data, source and object code, products, software and other elements that comprise it, as well as all intellectual and industrial property rights therein.
2. Comments and suggestions
If you choose to provide us with comments, ideas or suggestions regarding problems detected or proposed improvements to the Site ("Feedback"), you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable and royalty-free right to use such Feedback in any manner and for any purpose, including improving the Site and developing other products and services.
3. Third-party components
The Site may include or incorporate third-party software components available under licenses that grant broad rights to copy, modify and distribute ("Third-Party Components"). Nothing in these Terms prevents or restricts the ability to obtain such Third-Party Components under their corresponding licenses. The Site may also contain links to third-party websites, which are not under Mavi's control. Mavi assumes no responsibility for the content of such sites.
4. Content monitoring
Mavi does not control and has no obligation to monitor content made available by third parties or the use made of the Site. However, Mavi reserves the right to monitor, at any time, information transmitted or received through the Site for operational or other reasons. If Mavi carries out such monitoring, it assumes no responsibility for the content or for any losses or damages arising from its use. Information examined during such monitoring will be treated in accordance with our Privacy Policy.
5. Duration and termination
These Terms enter into force when you accept them or access or use the Site for the first time, and remain in effect until terminated as provided in this clause. Breach of any provision of these Terms entails the automatic termination of your authorization to access the Site.
Mavi may, at its sole discretion, terminate these Terms or suspend or cancel your access to the Site at any time, with or without cause, with or without prior notice. You may terminate these Terms at any time by writing to hello@usemavi.ai.
Upon termination of these Terms: (a) your license to use will expire and you must immediately cease any use of the Site. Clauses 2, 6, 7, 8 and 10 shall survive termination.
6. Indemnification
To the maximum extent permitted by law, you agree to defend, hold harmless and indemnify Mavi and its directors, employees, collaborators, group companies and agents (collectively, the "Mavi Entities") against any claim by third parties, as well as against any losses, costs, expenses, damages or other liabilities arising from: (a) your unauthorized or improper use of the Site; (b) your breach of any provision of these Terms; (c) your infringement of applicable regulations; (d) your violation of third-party rights, including intellectual property, confidentiality or other personal or proprietary rights; or (e) any dispute between you and a third party.
Such indemnification shall be conditional on our notifying you in writing of the relevant claim. We reserve the right, at our own expense, to assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with such defense.
7. Disclaimer of warranties
THE SITE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE". To the maximum extent permitted by applicable law, Mavi makes no warranty, express or implied, and excludes any warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights. Mavi does not warrant that the Site, or any part of it, is accurate, complete, up to date, or that it will operate uninterruptedly, securely or error-free.
Mavi may modify the Site at any time without prior notice, including limiting or removing certain features, without incurring any liability to the user.
This clause applies to the maximum extent permitted by law. Mavi does not exclude any warranty that cannot be validly excluded under applicable regulations, in particular consumer protection regulations where applicable.
8. Limitation of liability
To the maximum extent permitted by law, Mavi shall not be liable for indirect, incidental, special, consequential or punitive damages (including, without limitation, loss of data, profits or business interruption) resulting from the use or inability to use the Site, even if Mavi had been advised of the possibility of such damages.
Each of the provisions of this clause that establishes a limitation of liability, exclusion of warranties or exclusion of damages is intended to allocate the risks between the parties and constitutes an essential element of the agreement between them. These provisions are independent and shall remain in effect even if any limited remedy fails of its essential purpose.
Nothing in this clause is intended to limit Mavi's liability in cases where such limitation is not permitted under applicable Spanish law.
9. Modifications
Mavi may revise these Terms at any time. In the event of material changes, we will make reasonable efforts to notify you. Continued use of the Site after such modifications enter into force implies acceptance of the updated version of these Terms.
10. Governing law
Any dispute relating to the Site or these Terms shall be governed by Spanish law, and the parties submit to the courts of Madrid, without prejudice to any mandatory jurisdictions that may apply under consumer protection regulations.
11. Support
Mavi assumes no obligation to provide support for the Site. If support is offered, it shall be subject to the policies published for that purpose.
12. Contact information
You can contact us by writing to hello@usemavi.ai.
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