Mavi
Automate your operations end-to-end and multiply your team's capacity
Automate your operations, cut manual work, lower operational costs and speed up response times. From contract activation to after-sales management, including voice agents that handle routine customer interactions for you.
Book a DemoThe data exchange with the distributor layer,
automated end to end
End to end automated operations
Activations, deactivations, capacity changes and ownership transfers handled automatically, XML preparation included.
Tracking dashboards
Full control over messaging times and rejected requests, with visibility on the status of every case at any moment.
Support for CNMC reporting
Information stays structured and available to answer the regulator with no added manual work.
Every call,
validated and put to work
Real time compliance validation
Every call is analysed and validated on the spot to confirm the sale was made in line with CNMC requirements, before the contract moves forward.
Evidence grade traceability
Each recording stays attached to its contract, available whenever the sale needs to be substantiated, whether to the customer, the regulator or in a dispute.
Commercial intelligence from the conversation
Call analysis surfaces where deals drop off, which arguments perform, and which product fits by moment and by territory. All consolidated in a single dashboard.
Calls resolved
without a call centre
Calls handled by AI
Requests that require a recorded declaration, such as an ownership transfer, are handled by an AI agent with natural conversation, with no call centre involved.
A valid recording from the first call
The conversation captures every required element and is stored and attached to the case, ready to evidence the request whenever needed.
Capacity freed where it counts
Your people stop spending time on repetitive admin and focus on selling and on the cases that genuinely need judgement.
Where do you want to start?
We adapt Mavi to how your network operates today.